Problem Tracking Location, Route, Pace, Speed or Distance

Sylvio LeBlanc -

 

In order to track your pace, speed, distance and route, MotiFIT apps need your permission to access that information from your device.

If you're having trouble, please ensure that you have given the app access to track your location [While Using the App].

On iPhone:

  • Open the SETTINGS app.

  • Tap on the PRIVACY > LOCATION SERVICES > MotiFIT Run / Ride.
  • Allow Location Access with [While Using the App].

NOTE:

  • If MotiFIT Run / Ride is not listed under your SETTINGS > PRIVACY > LOCATION SERVICES, you will need to reinstall the app and ensure you tap on AUTHORIZE button during the initial setup wizard.

 

 

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1 Comments

  • 0
    Avatar
    Jay McGinnis

    New to the Motifit Run and have an WATCH 2. When I returned from a walk using Motifit Run, I got all the info except for the location data when it synced with my iPhone.

    I did have location services set to 'While using the App', like it says in this Known Issues section. Further looking at the watch is says to use 'Aways'. Hope this fixes it.




    Edited by Jay McGinnis
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