Getting Started With FITIV on Apple Watch

Installing/Troubleshooting:

Make sure that the FITIV Pulse app for Apple Watch is installed on your Apple Watch via the Watch iPhone app:

Are you having trouble getting FITIV to read your heart rate directly from Apple Watch?

Verify that you have given FITIV the appropriate permissions within the Health app:

iOS 12 or below:

• Open the Health app on your iPhone.
• Tap on the Sources tab at the bottom.
• Tap on FITIV Pulse
• Ensure that FITIV has permission to at least read and write your Active Energy, Heart Rate and Workouts. For the best FITIV user experience, please enable all permissions (Recommended).

iOS 13:

- Open the Health app on your iPhone

- Tap the PROFILE ICON

- Tap APPS>FITIV PULSE

- Ensure that everything in this menu is enabled.

Saving / Stopping a workout

After recording a workout with FITIV on Apple Watch, hard press (FORCE TOUCH) on your screen to access the hidden workout controls.

FORCE TOUCH MENU

FITIV supports live streaming of your workout data between the iPhone and Apple Watch so that you can customize your visualization setup to suit your personal health and fitness goals.

Streaming from Apple Watch to iPhone:

To use workout streaming from Apple Watch to iPhone first ensure that WORKOUT STREAMING TO IPHONE is ENABLED in the FITIV Apple Watch app under MORE>LIVE FEEDBACK

Without external Bluetooth heart rate monitor

- Open the FITIV app on Apple Watch

- Start desired workout on Apple Watch

- Open the FITIV app on iPhone and click the green WORKOUT button

- End the workout on the APPLE WATCH when finished

With external Bluetooth heart rate monitor

- Open SETTINGS>BLUETOOTH and connect the heart rate monitor to the Apple Watch

- Open the FITIV app on Apple Watch

- Start desired workout on Apple Watch

- Open the FITIV app on iPhone and click the green WORKOUT button

- End the workout on the APPLE WATCH when finished

Streaming from iPhone to Apple Watch

- Connect your Bluetooth heart rate monitor to the iPhone app via the FITIV iPhone app settings

- Ensure that the STREAM TO APPLE WATCH setting is ENABLED under MORE>APPLE WATCH on the FITIV iPhone app

- Start desired workout on the FITIV iPhone app

- Open the FITIV app on the Apple Watch, the workout data should appear

NOTE: Workouts started on the iPhone must be ENDED on the iPhone, rather than the Apple Watch. To control your workout from the Apple Watch please begin the workout on the Watch and stream to the iPhone instead.

If you are having trouble with FITIV and require additional support please don't hesitate to contact us and we'll be happy to assist.