Some users have been reporting that their membership status is not properly indicated within the iPhone or Apple Watch app.
We've released a new version (LINK) to the app store in order to resolve this issue problems.
If you're having trouble with your membership status not being properly reflected within the app, please start by updating the app to the latest version and if then follow the instructions below.
NOTE: A restart of both your Apple Watch and iPhone might also be required.
If the issue persists, please contact us at firstname.lastname@example.org and we'll be happy to assist.