Submit a request
I need to block a user or report a post on the Community
Data & Analysis
How do I send crash logs to FITIV?
Support for MotiFIT Cloud Storage Is Ending
How do I get data to show up on my Dashboard?
My heart rate graph does not show the Max Heart Rate for the workout
My calories are lower after I save my workout
Why am I not earning Points?
Syncing and Connection
My workout is missing a heart rate graph or GPS map
My workouts are not syncing to Apple Health
Do I need to make an account to use the FITIV apps?
How do I delete my account and associated data?
How do I change my subscription settings?
My subscription is not showing up on the iPhone app
Workouts tracked with the app are not updating my Activity Rings
The app is crashing on Apple Watch
The metrics displayed on the Apple Watch are not the metrics I want
My membership is not showing up on Apple Watch
Powered by Zendesk